Who Are the Right People to Design Workflows?
Automated workflows are hardly a new concept. What is new is the power and flexibility non-technical workers now have to design and implement workflows that make sense in context. It wasn’t that long ago that automating a workflow meant hiring programmers, briefing them thoroughly on needs, budget, and schedule, and hoping for the best once […]
How Workflows Can Help Turn Leads into Loyal Customers
Inbound marketing is no longer a novelty. It is a core component of an overall marketing strategy and is built upon providing outstanding, relevant content to people who may become customers. Having workflows that power an inbound marketing strategy is smart. It’s not always easy to keep straight who has what, who has been contacted, […]
How Workflows Enable Communication Between Back- and Front-Office
Front-office processes are generally customer-facing, and often include transactions like sales, or making appointments. Back-office processes are generally not customer-facing, and operate on different time schedules. Whereas the front-office must deal with issues as they arise, the back-office may have schedules for performing their tasks. Both are essential to business success, yet in too many […]
How Workflow Software and AI Will Make Great Partners
Artificial intelligence, or AI, is the process of mimicking human intelligence with machines, particularly computers. The acquisition of information and rules for using it, which is AI “learning,” and using those rules to reach conclusions, which is AI “reasoning,” offers another level of automation on top of already-automated means of production. Artificial intelligence must also […]
Why Online Form Software Is a Startup Essential
The smallest startup is still a business, and has to function as one. Most startups have limited resources, so entrepreneurs typically learn to take care of business with a lot of sweat equity and creativity. Early partners usually wear many hats, and often they must do without some of the things that bigger or more […]
Using Workflow Tools to Make Leisure and Hospitality Services Better
Every business should strive for exceptional customer service, but in the hospitality industry, outstanding customer service is a baseline and exceeding customer expectations is a powerful differentiator among competitors. Much of the art of customer service is only developed through innate capability, training, and practice. But that doesn’t mean that workflow form creator software has […]
How Forms Software Benefits Civic and Charitable Organizations
People who start their own businesses are keenly aware of the need to be cost efficient. The less money and time you spend on inefficient processes, the more money can go toward your bottom line, and the more time can be devoted to core business strengths. Similar principles apply in the nonprofit and charitable sector, […]
5 Ways Flexibility in Your Workflow Designer Makes IT Services Better
Providing IT services quickly and consistently is essential for businesses and organizations of all sizes, and in all industries. Ideally, IT services should be aligned with the needs of the organization itself, the employees who use the IT infrastructure, and customers as well. Using a workflow form creating software to create custom IT services workflows […]
Putting Online Forms to Work after a Natural Disaster
No location is immune to natural disasters and, when one strikes, local governments must sprint into action to contain damage and prioritize recovery efforts. Local responders have tremendous responsibility after disasters, even when they know they will receive state or national help eventually. Some of the countless tasks local governments must attend to include: Providing […]
Parks and Recreation: How Online Forms Let Communities Focus on Fun
Did you ever wonder how iconic sitcom character Leslie Knope deputy directed the Pawnee Indiana Parks and Recreation Department so competently? The show never gave specifics, but there’s a good chance she put workflow software to use in managing harvest festivals, animal adoption days, and community garden plots. In many communities in the U.S. and […]