PerfectApps, Inc. is committed to your privacy and the confidentiality of your personal information. Any personally identifiable information gathered when you are on the PerfectApps, Inc. website or when you use PerfectApps, Inc. products or services are solely for the purpose of delivering said products or services or learning how to improve our products and services for all customers.
We will not publicly release any personally identifiable information. We do not sell or rent individuals’ personal data to other companies for any purpose. Your information is 256-bit encrypted at all times during transmission.
We may update this Policy to reflect changes to our privacy practices, for example to comply with legal requirements or to meet changing business needs. If you are a customer and we make any material changes that affect the way we treat information that we have previously collected from you, we will notify you by email (sent to the email address specified in your account) or by means of a notice through the services prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
We may update this Policy to reflect changes to our privacy practices. If you are a customer and we make any material changes that affect the way we treat information that we have previously collected from you, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice through the services prior to the change becoming effective. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
On Our Web Site
While on the PerfectApps, Inc. website, we automatically receive and record information related to your origin and experience. Information such as IP address, browser type, search parameters, and on website behaviors is used to better understand how and why you came to us for the purpose of getting you to the best solution for your needs and understanding the general system needs of our customers.
When You Register
When you register for a PerfectApps, Inc. account, we collect the minimum information needed to ensure proper authentication when you log in to your account or to assist in the resetting of your password in the event it becomes lost or forgotten. This may be as simple as a unique email address.
When You Purchase
Upon purchasing services or licensing products, PerfectApps, Inc. collects additional information necessary to properly invoice and provide notifications at the end of a contracted term. Such information may include your name, title, phone number, mailing address and company.
If making a payment via credit card, your information is never stored by PerfectApps, Inc. Information needed to process a credit card transaction is encrypted and transmitted immediately. Validation and notification occur in real-time.
When Using Support
When requesting support, the information needed to provide a response is collected. We may also use this information to follow up on the reported incident to ensure that it has been satisfactorily resolved or to get additional information to help in improvements to products and services.
When Using the Hosted Application
When using the hosted PerfectApps, Inc. application, data from your session resides on your computer until you transmit. All forms, reports or data captured by apps during workflow processing is 256-bit encrypted for transmission. All your information resides on servers in non-readable format, and our servers are U.S.-based.
Surveys
From time to time PerfectApps, Inc. may invite you to participate in surveys by PerfectApps, Inc. or a designated third party. These surveys are optional. They may include personal information along with questions about your experience with PerfectApps, Inc. services and specific features. They are meant to help us better understand our performance along with the needs of our customers so we can continue improving our products and services. Aggregated results of these surveys may be shared with third parties.
Your Consent
By using our website and services, you consent to the collection and use of the information you provide as outlined in this Privacy Policy. We may change this Privacy Policy from time to time without notice. You can ask us for a copy of information about you or can ask for a copy of information about you provided in machine readable form if you reside in the EU, California or other jurisdiction that provides you this right as a matter of law.
PerfectApps, Inc. does not sell client data to third parties. We do not knowingly collect personal data from children under the age of 16. We do not target our website, products, or services towards children under the age of 16.
As our business grows, we may sell or buy businesses and other assets. In the event of a corporate merger, sale, reorganization, dissolution or another similar event, Personal Data may be part of the assets transferred.
PerfectApps, Inc. sometimes hires other companies to perform business-related functions. Examples of those functions include maintaining databases, processing payments, and marketing. When we employ another party to perform functions such as the ones listed, we only provide them with the information they need to perform their specific function.
PerfectApps, Inc. may disclose your Personal Data if required to do so by law, such as to comply with a bankruptcy proceeding, subpoena, or other similar legal processes or under the belief that such action is necessary in regards to the following: (i) to comply with a legal obligation, (ii) to protect and defend the rights or property of PerfectApps, Inc., (iii) to act in urgent circumstances to protect the personal safety of others, or (iv) to protect itself against legal liability. We may also disclose your personal information to a third party with your prior consent.
PerfectApps, Inc. may make use of sub-processors to provide service to customers. A sub-processor is a third party appointed by PerfectApps, Inc. in connection with PerfectApps, Inc. providing service to customers. PerfectApps, Inc. reviews any sub-processor to ensure their practices match our privacy and security commitments to our customers. The data for our Hosted Application customers is stored at US-based Rackspace data centers. If you have any questions or concerns regarding our sub-processors, please contact us at: privacy@perfectapps.com.
PerfectApps, Inc. complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries transferred to the United States pursuant to Privacy Shield. PerfectApps, Inc. has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view our certification page, please visit https://www.privacyshield.gov/
We acknowledge the right of citizens of the EU to request access to their personal data to correct or delete it. If you would like to submit a request for data access, please contact PerfectApps, Inc. at privacy@perfectapps.com.
If you wish to opt-out of use of your personal data by PerfectApps, Inc. please contact us at privacy@perfectapps.com. Please note that if you are a customer of one of our customers, we are not the controller of your data but will be happy to direct you to their PerfectApps administrator.
With respect to personal data received or transferred in accordance with the Privacy Shield Framework, PerfectApps, Inc. is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission. In certain situations, PerfectApps, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Pursuant to the Privacy Shield, PerfectApps, Inc. will be liable for the onward transfer of EU personal data to agent third parties unless we can prove that we were not a party to the actions giving rise to the damages.
In compliance with the Privacy Shield Principles, PerfectApps, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union individuals with Privacy Shield inquiries or complaints should first contact PerfectApps, Inc. at privacy@perfectapps.com.
PerfectApps, Inc. has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction
PerfectApps, Inc. customers may choose to purchase our Google Sheets integration feature for an
additional charge. This feature allows our licensed users to read, insert, update, and delete data from
Google Sheets through our application over API.
How we access data from Google Sheets: The integration between PerfectApps, Inc. and Google
Sheets utilizes a hashed key and token set as provided by Google after authenticating into a valid
Google account. The PerfectApps platform stores the hashed key and token set as part of the
connection setup and retrieves a list of Google Sheets the customer has in their account. The
customer can select the Google Sheet they wish to connect to as and how the integration will
function, including Read, Update, Insert, and Delete actions.
How we use data from Google Sheets: PerfectApps, Inc. does NOT directly use any data collected
from Google Sheets by our customers. All data that is read, inserted, updated, or deleted from Google
Sheets is initiated by those customers’ actions who have purchased the Google Sheets integration
feature and configured the Google Sheet connection.
How we store data from Google Sheets: Customer data is stored differently depending on deployment type. Customers utilizing our Cloud platform have data stored at US-based Rackspace data centers. Customers who utilize our On-Premise application store and control their complete data on their own servers. The servers are configured and managed in accordance with their own specifications and requirements.
Does PerfectApps, Inc. share data from Google Sheets: Customers control the data
collected by applications they build on the PerfectApps platform. PerfectApps, Inc. does NOT share
any data collected by our application, including data collected using the Google Sheets integration feature
You may contact us regarding this policy at privacy@perfectapps.com or contact us by mail at 4843 Colleyville Blvd Ste 251-136, Colleyville, TX 76034.
