What We Collect and Why
On Our Web Site
While on the PerfectApps, Inc. website, we automatically receive and record information related to your origin and experience. Information such as IP address, browser type, search parameters, and on website behaviors is used to better understand how and why you came to us for the purpose of getting you to the best solution for your needs and understanding the general system needs of our customers.
When You Register
When you register for a PerfectApps, Inc. account, we collect the minimum information needed to ensure proper authentication when you log in to your account or to assist in the resetting of your password in the event it becomes lost or forgotten. This may be as simple as a unique email address.
When You Purchase
Upon purchasing services or licensing products, PerfectApps, Inc. collects additional information necessary to properly invoice and provide notifications at the end of a contracted term. Such information may include your name, title, phone number, mailing address and company.
If making a payment via credit card, your information is never stored by PerfectApps, Inc. Information needed to process a credit card transaction is encrypted and transmitted immediately. Validation and notification occur in real-time.
When Using Support
When requesting support, the information needed to provide a response is collected. We may also use this information to follow up on the reported incident to ensure that it has been satisfactorily resolved or to get additional information to help in improvements to products and services.
When Using the Hosted Application
When using the hosted PerfectApps, Inc. application, data from your session resides on your computer until you transmit. All forms, reports or data captured by apps during workflow processing is 256-bit encrypted for transmission. All your information resides on servers in non-readable format, and our servers are U.S.-based.
From time to time PerfectApps, Inc. may invite you to participate in surveys by PerfectApps, Inc. or a designated third party. These surveys are optional. They may include personal information along with questions about your experience with PerfectApps, Inc. services and specific features. They are meant to help us better understand our performance along with the needs of our customers so we can continue improving our products and services. Aggregated results of these surveys may be shared with third parties.