A no-code app builder is a powerful way to enable non-technical employees to create their own applications and workflows – while freeing IT from the burden of traditional software development. But it’s more than just a tool. No-code is an entire business strategy.
In fact, more organizations are embracing no-code as they advance their IT infrastructure to the next level of abstraction: codeless as a service (CaaS). Just as infrastructure as a service (IaaS) and software as a service (SaaS) optimized hardware and software with new flexibility and scale, CaaS is transforming the way businesses think about creating and deploying custom software.
By accessing a no-code application development platform in the cloud, you gain a codeless architecture that empowers you to design, deploy, and continually improve the application and workflow functionality you need, whenever and wherever you need it.
6 Ways to Go Codeless
A cloud-based no-code tool equips line-of-business (LoB) employees to build their own web forms, applications, and workflows. They select from predesigned templates, dragging and dropping prebuilt software elements to assemble the interface, form fields, alerts, reviews and approvals, and so on. This codeless framework enables your teams to improve operations and deliver new services – quickly and easily.
What can codeless do for your business? Here are just a few innovative, real-world use cases:
1. Customer onboarding
Fidelity Investments is a financial services leader. It wanted to create a better customer onboarding experience, with greater efficiency and personalization. In particular, the company needed to perform risk assessments to align customers with the best offerings based on asset types and trading volumes.
Fidelity went codeless to create new customer onboarding workflows. Now, the delivery of digital forms to prospective customers is triggered automatically. Data is likewise captured electronically and saved instantly. The automated process saves time for both staff and customers, who can avoid the delays and errors of manual data entry. Customer communications are more reliable and satisfying, and onboarding takes place faster and more accurately.
2. Workflow automation
Los Alamos National Laboratory (LANL) provides scientific and engineering support for national security programs. Multiple departments were using manual processes for completing reports. The result was human errors, isolated information, and a lack of visibility into data sources.
By going codeless, LANL automated workflows, centralized data, eliminated inconsistencies, and improved data transparency. Five departments now leverage no-code to automate a broad range of processes. For instance, the organization uses a codeless workflow to assess facilities during hazardous-materials lockdowns. Teams can reliably and safely evaluate and remediate high-risk situations in real-time. They can also easily capture and filter data for reports and historical records.
3. Recruiting and onboarding
Allmed Staffing Inc. provides healthcare staffing to Fortune 100 enterprises. It onboards high volumes of employees, sometimes placing hundreds of workers with a single client in a single week. The company relies on a codeless approach to serve clients quickly, accurately, and in compliance with industry regulations.
Candidates complete a web form to provide the information Allmed and its clients need before onboarding. The web form integrates with Allmed’s centralized database, so all data is immediately available to the HR department, account managers, and authorized clients. The process integrates with an e-signature solution for user authentication, identity verification, and a complete audit trail for compliance.
4. HR and finance
Ogden Clinic provides healthcare services through 25 facilities in the western United States. It went codeless to digitize 30 internal processes and integrate them with core HR and finance systems.
The organization started by automating paid-time-off reporting and employee performance reviews. Before long it had leveraged no-code to optimize virtually all HR workflows. It then optimized quality assurance tests for clinical and laboratory staff. An automated web application now lets clinicians verify compliance with internal and legal standards, with results automatically routed to the right manager.
Ogden Clinic’s codeless transformation has improved employee experiences. The approach slashes time requirements, avoids manual errors and omissions, and supports clear audit trails for regulatory compliance.