The Covid-19 pandemic hit healthcare providers hard. For three years now they’ve been running full tilt, barely keeping pace with unprecedented patient volumes, new telehealth delivery models, and a fast-changing industry.
Among healthcare professionals, nurses have borne the brunt of these challenges. The United States could face a 20% nursing gap by 2025 – with existing nurses carrying the extra workload. Stress and burnout are affecting patient care and contributing to high attrition rates.
It’s no wonder hospitals, physician practices, and other healthcare facilities are looking for ways to optimize efficiencies. They want nurses and other healthcare pros to be satisfied and engaged in their work – and to deliver exceptional customer service and patient care.
That’s why more healthcare organizations are turning to no-code workflow management. An effective no-code application and workflow platform can give nurses control over their own processes – and make healthcare systems more efficient and effective.
Rx for Healthcare Workflows
The healthcare industry has embraced digitization through electronic health records (EHRs) and advanced healthcare-specific technologies. Yet many provider processes remain manual, paper-based, and inefficient. That can slow operations, disenfranchise workers, and cost healthcare systems plenty.
A no-code workflow platform offers a powerful solution. A no-code workflow builder enables non-technical employees – registered nurses (RNs), licensed practical nurses (LPNs), certified nursing assistants (CNAs), administrative and support staff, and more – to create their own digitized workflows.
With a no-code tool, users simply drag and drop reusable software elements on a digital canvas to assemble fully functional forms, applications, and processes. They can select templates to map workflows, design user interfaces, enable data inputs, and generate outputs. There’s no need for help from the IT department or lengthy application development cycles.
Security is built-in, so sensitive data remains protected. Workflows can even maintain an audit trail for compliance with regulations such as HIPAA. Smooth integration with popular IT platforms connects no-code processes with your existing systems and workflows.
Workflow, Optimize Thyself
A no-code workflow solution can empower your healthcare staff to digitize one part of a workflow, for an incremental improvement, or encode an end-to-end process, for total automation. The application can cover data capture, notifications, escalations, reporting, and more. Information is routed along a defined path, from data entry to data transfer to reviews and approvals – triggering actions and issuing alerts to the decision-makers who need them.
Organizations across industries are benefiting from no-code. In fact, 41% of non-IT employees now build or customize applications and workflows, and by 2025, 70% of organizations’ applications will be created with no-code/low-code (NCLC) tools, according to Gartner.
In the healthcare industry, Ogden Clinic used a no-code workflow builder to automate more than 30 internal processes. The healthcare system, which operates at more than 25 locations in the western United States, integrated those processes with core databases and functions such as HR and finance. It even maintains an audit trail for regulatory compliance.
For healthcare resource management, AllMed Staffing uses no-code to streamline employee onboarding, automate the collection of HR documents, and manage compliance forms. The no-code processes integrate smoothly with the company’s databases, making employee data easy to access by authorized users. Support for digital signatures strengthens security and ensures a reliable audit trail.
Healthcare providers can leverage no-code to:
- Digitize paper-based process steps.
- Design web forms for data capture.
- Create checklists and repeatable processes.
- Schedule and assign staff.
- Coordinate and transfer equipment.
- Book telehealth and in-person appointments.
- Route patients to departments or providers.
- Assign patients to exam rooms or equipment.
- Build informational portals.
- Gather patient data and inputs.
- Integrate data from multiple sources.
- Capture patient and family feedback.
The workflows that your nurses, assistants, and administrative and support staff automate with no-code can enable your organization to:
- Save time on routine tasks.
- Increase efficiencies while decreasing operational costs.
- Avoid manual errors and omissions.
- Improve staff communication and coordination.
- Reduce dependence on IT and other resources.
- Ensure data privacy and regulatory compliance.
- Contribute to better patient outcomes.
- Equip staff to do their jobs more efficiently and serve patients more effectively.
Nurses and other medical professionals will continue to contend with the healthcare industry’s unique challenges. But with no-code workflow management, your staff can optimize their daily processes to become more engaged and effective in the profession they love. Ultimately, your organization can leverage no-code to help optimize efficiencies, improve operations, and deliver the highest level of care.