Why ‘Mobile First’ Makes Sense for Online Form Design
Online forms are a fact of life for millions of people. Whether they’re ordering pizza, applying for a mortgage, or completing business “paperwork,” they’re as likely to be doing so using a phone or tablet as any other way. One recent survey found that in 2016, 57% of web visits arrived via mobile, a figure […]
Why Too Much Customization of Forms and Workflows Poses Risks
Customization in general is a great thing. The pair of jeans that fits like they were made for you, or the equalizer settings that make the most of the music you listen to are things that make life in general better. For the most part, the same is true for automated workflows. After all, you […]
Why People Abandon Online Forms and What to Do About It
All types of businesses and other organizations depend on online forms to collect and deliver information and strengthen relationships with clients. But most people don’t finish online forms after starting them. It isn’t that filling out forms is too hard. People want their online activities to proceed with the least amount of “friction” as possible. […]
Use Workflows, Not Spreadsheets to Manage Contracts
Contracts, whether formal or informal, written or verbal, form the very basis of business. A contract can be as simple as a fulfilled order or as complex as the distribution of a family trust. What contracts do is define a business interaction. When contracts are not managed well (or at all), they almost inevitably underperform. […]
Good Business Process Management Is Human-Centric
Business process management is nearly ideal in principle. A good system of automated workflows can make up for many less-than-perfect human practices. But even the most well-developed and tested business process management system in the world can’t operate on its own, devoid of human presence. And you can’t expect even a great process to work […]
Design Online Forms to Deliver Customer Quotes Flawlessly
Whether they’re searching for something for their business or their personal life, people often wish they could get a quick online quote for a product or service they want. That’s why so many businesses offer simple online forms that potential customers can use to learn more about the financial commitment they’re considering. Some even offer […]
3 Workflow Categories and What They Mean to Your Business
Workflows and processes are wonderful things that your business will always, always need. They’re pretty much what helps your business run smoothly and efficiently. And there are many different types of workflows, too. There are workflows that get your products to your customers. Workflows that get the product created. Workflows that get your employees paid. […]
Perform a Workflow Inventory to Maximize Efficiency
Does your business utilize workflows to help automate systems and processes? A workflow is a set of steps that must be completed in order to get a task done. These can be workflows throughout every department of your business, these can be automated, and they can be manual. Essentially, workflows help get stuff done. And […]
How Smart Contracts Could Revolutionize Workflows
Contracts are such an ingrained part of everyday life that we don’t notice them a lot of the time. Basically, a contract is an agreement between two parties that if Party 1 does this thing, then Party 2 does that thing. If I provide you with a computer program or a pair of shoes or […]
Is It Time to Re-Imagine Your Online Forms?
Online forms are nothing new, and most people are used to them. In fact, online forms are the backbone of many businesses, and are typically the primary way businesses collect data about their customers and their internal employees. But online forms can be so much more than just electronic versions of the paper forms you […]