Workflows for These 4 IT Processes Deliver Multiple Benefits
IT workers deal with both predictable and unpredictable situations, and their work is essential to smooth business operation. While some IT processes cannot be taken over by automated workflows, many aspects of day-to-day IT operation can be automated. Doing this not only helps ensure efficiency and transparency, but also helps free up IT workers to […]
Customer Service Workflows Maximize Customer Satisfaction and Empower Employees
No company is an island, and every company depends on having customers – and on having employees who understand what customers need. According to New Voice Media, the top reason why customer switch providers for products and services is that they feel unappreciated. And one-third of Americans say they consider switching providers after a single […]
Use Automated Workflows to Achieve Data Integrity with Remote Teams
It wasn’t that long ago that we all marveled at the potential of cloud applications – especially for distributed work teams. Benefits of cloud computing are obvious. Less obvious are potential data integrity problems that can result from scattered work teams. Software run in the cloud freed workers from their desktop workstations and made it […]
Use Online Forms and Workflows to Power Ideas and Innovation
The best ideas and innovations for your business may come from your employees. The people who carry out work processes every day are in the perfect position to identify bottlenecks and inefficiencies, and quite often they think of ways to overcome these problems. But not all businesses are friendly to innovation, and that’s a shame. […]
Workflow Software as a Change Management Tool
Every organization undergoes change, whether that’s changing physical location, changing technologies, or changing organizational roles. Major organizational changes require that rank and file employees must each make their own individual changes, and this can be difficult. If individual employees don’t have the support they need to make the individual changes that contribute to organizational change, […]
Your Workflow Software Is the Key to Successful Digital Process Automation
Business process management, or BPM, involves improving a business process by analyzing it, modeling how it might work under various conditions, and ultimately making it better from end to end. BPM may or may not involve automation or making a process “digital.” Digital process automation, or DPA, is about taking business process management to another […]
The Global Workflow Software Market Is Booming: Why It Matters
Demand for workflow software is growing for several reasons, including the rise in technological advancements, growth in the overall business market, and rising realization that workflow software makes sense for just about any type of business. Automated workflows allow businesses to improve consistency of the products and services they provide. They add predictability to business […]
The Importance of Documenting Workflow Creation for Sharing
One of the most positive “side effects” of creating an automated workflow to better manage a business process is that it often inspires ideas for creating other helpful automated workflows. Suppose one department creates a workflow for tracking departmental employee training. Other departments, upon seeing the benefits of such a workflow, may conclude that their […]
Automated Workflows Help Increase Inventory Turns, Reduce Excesses
Inventory turnover is important for many reasons, with the main one being that so many businesses have so much money tied up in inventory. Excess inventory that isn’t sold cuts into profits. Another problem with excess inventory is that consumer tastes change. What was once a hot item may not be so in six months, […]
Online Forms and Workflows Help Healthcare Providers Recruit Patients
The healthcare industry is under constant pressure to hold down costs, while providing personalized care and maintaining strict confidentiality. The development of electronic health records (EHRs) has helped healthcare organizations move away from paper-based records and their inherent problems, but EHRs are not the only ways healthcare providers make sure patients receive the care they […]