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Web Form Abandonment Mitigation: 5 Strategies for Higher Conversions

User fills out a mobile web form on their smartphone.

Web forms are a great way to collect information about potential users or customers. But a majority of users — 81%, according to The Manifest — have abandoned at least one web form, with 59% indicating they’ve done so in the past month. So, how do you mitigate web form abandonment and optimize for conversion? […]

Enhance Your Customer Experience with These 3 Customer Service Workflow Ideas

Customer support professionals provide assistance over phone and computer

Courteous and prompt service is an invaluable part of the customer experience. Without a process or workflow in place for your customer service and customer support teams, your customers’ overall experience with your organization is almost certain to suffer. That, in turn, can manifest itself in several other ways, including damage to your organizational reputation […]

The Three “P”s Every Successful Business Needs to Manage

Marcus Lemonis is CEO of Camping World and a serial entrepreneur. He also hosts CNBC’s reality television show “The Profit,” where he buys up stakes in small, struggling businesses and helps them turn around and succeed. He also invests his own cash in these businesses, which he selects because of his belief in them. “Angel” […]

5 Challenges to the Adoption of Automated Workflows

The issue of automation can be a touchy one for many businesses. While people embrace the idea of having the technology tools they need to do their work with maximum efficiency, many of them are wary of the possibility of being automated out of a job altogether. But in many cases, automation won’t replace human […]

Build applications to support new COVID-19 related workflow processes

Globe and workflow processes impacted by COVID-19

The Coronavirus (COVID-19) has presented unprecedented challenges around the world. It is inspiring to see people, as a community, come together virtually and on the front lines to help others as we do our best to minimize the devastating impacts. At a time like this, technology can help us overcome challenges associated with new protocols […]

Is Your Automated Workflow Ready for Prime Time? Here’s How to Tell.

Workflows are standardized series of steps designed to accomplish a specified process or task. All steps in a workflow may run consecutively, or some series of steps may run in parallel for more complex processes. Automated workflows take as much of the manual processing out of tasks as possible. For example, a series of paper […]

7 Challenges Facilities Managers Face and How Automated Workflows Help

Facilities management goes beyond the tasks traditionally associated with building management. Today’s facilities manager has to ensure the comfort, safety, and functionality of the buildings in which people work. The discipline integrates people, spaces, processes, and technologies with the structural environment. It’s a big job, and facilities managers must be organized and thorough. They must […]

Workflow Automation is the Answer to These 4 Questions

Many people believe that workflow automation is something that’s only available to big enterprises. However, nothing could be further from the truth. Also true is that smaller businesses can benefit disproportionately from workflow automation. They can do things more efficiently and reduce error rates while maintaining the agility possessed by smaller enterprises. Today’s no-code workflow […]

Workflow Software Helps You Accelerate Recruiting and Hiring

Automated workflows and new employee recruiting go together naturally. The hiring process has a lot of moving parts, but strong workflow management can make sure all the parts work as they should while reducing errors and making the process as efficient as it can be. Other benefits of using automated workflows in the hiring process […]

Workflows Help You Manage 3 Critical Elements of Business Reputation

The reputation of your business is an extremely valuable business asset. While it isn’t tangible, or something you could liquidate to raise cash, nonetheless, reputation is essential to sustained success today. In fact, reputation is a key differentiator in a world where consumers have more choices than ever. Reputation also affects the quality of employees […]