Web Form Abandonment Mitigation: 5 Strategies for Higher Conversions
Web forms are a great way to collect information about potential users or customers. But a majority of users — 81%, according to The Manifest — have abandoned at least one web form, with 59% indicating they’ve done so in the past month. So, how do you mitigate web form abandonment and optimize for conversion? […]
Enhance Your Customer Experience with These 3 Customer Service Workflow Ideas
Courteous and prompt service is an invaluable part of the customer experience. Without a process or workflow in place for your customer service and customer support teams, your customers’ overall experience with your organization is almost certain to suffer. That, in turn, can manifest itself in several other ways, including damage to your organizational reputation […]
Workflows to Turn Leads into Customers
Leads can come from a wide variety of places, particularly if your business has a strong inbound marketing program. Leads often come in through downloads of gated content, or completion of landing page forms. What you do with those leads can affect the health of your business, including your revenue and your rate of growth. […]
Does Your CapEx Workflow Need an Update?
Capital expenditures (CapEx) are expenditures on things like machinery, equipment, furniture, IT infrastructure or property that make your business operational and profitable. Expenses qualify as CapEx when their usefulness extends over a period of years. A strong, consistent CapEx process ensures resources are used wisely to help your business increase profits. A company’s CapEx approval […]
Automated Workflows Help Real Estate Businesses Remain ‘High-Touch’
Real estate has always been a “high-touch” business, and success often depends on talented agents who have a personal touch in terms of getting to know clients and crafting solutions based on their needs. Real estate agents can focus on personal service when routine processes are automated with workflow software. Many aspects of real estate […]
5 Forms and Workflows Your School System Should Automate Right Now
A 100-teacher school can easily use 250,000 pieces of paper each year. Not only does the paper itself cost tens of thousands of dollars, but printing things on it adds several thousand dollars in additional expenses. Imagine the savings from cutting paper usage by half or more. Online forms can reduce paper usage considerably, and […]
Workflows and Change Management: How to Do It Right
Change management helps businesses cope with disruption that is more than the typical day-to-day variation in activity.In most businesses, every day is a little bit different from the day before. Nobody expects things to go exactly according to predictions at all times. People and workflows are accommodating to ordinary changes that occur from day to […]
Templates: When You’re Not Sure Where to Start with Workflow Software
When you learn a new skill, you can make faster progress if you have pre-made patterns or templates to work with. Sometimes the steps involved in new processes don’t make a lot of sense at first, and having guidance as you climb the learning curve can put things into perspective and keep you on the […]
A Place for Automation in Even the Most Hands-On Business
Ideas for automated workflows are easier to think of for some businesses than for others. For example, an e-commerce business would make extensive use of online forms and automated workflows. A business that makes reservations, matches clients with service providers, or schedules in-home services would almost require automated workflows for gaining a competitive edge. Other […]
Develop a Strong Receiving Process as Your Business Grows
If you run a very small business, then dealing with vendors may not be a complicated affair. Perhaps you or your assistant have no difficulty carving out the time to receive a shipment without going through a long series of steps. Delivery drivers don’t want to waste time, so simplicity benefits them too. The problem […]