How Automated Workflows Unlock Value Creation
The digital revolution is about far more than simply digitizing processes and data collection. It’s really about extracting value from digitization and automation. Digitizing for its own sake can produce an anemic ROI, but when it’s part of a strategy of value creation, the results can be impressive, and show an ROI quickly. To unlock […]
Artificial Intelligence Is Taking Workflows to a Higher Level
Artificial intelligence, or AI, is no longer a rarity. In fact, if you look at even earlier technologies, such as the earliest computer programs, artificial intelligence was present there in simpler forms, such as “if this, then that” statements. The first two industrial revolutions were powered by steam and then electricity. The third was based […]
Why Online Forms for Local Governments Must Be Mobile-Friendly
The availability of online forms for local government functions is transformative. Nobody wants to collect forms from city hall that they have to fill out by hand just so they can get a burn permit, reserve a conference room, or sign up for a class at the recreation center. While it’s fine to have some […]
How to Scale Up a Workflow While Minimizing Disruption
Confronting scalability for the first time can be a heady, yet intimidating situation for a new business to find itself in. Demand for your products or services rises – just as you hoped it would – and perhaps you wonder how you will cope with increased demand. The thing about scalability is that it isn’t […]
4 Ways to Use Workflow Software to Manage Your Team Better
Teams are of tremendous value to organizations, because they bring together complementary skills and styles. Strong teams are particularly valuable for their ability to continue even in the face of problems that might put individuals out of commission. For example, if one team member is out sick, the others can often cover their work so […]
Optimize Online Contact Forms and Make Them Part of a Strong Workflow
Online contact forms are a routine element of business, whether products and services are sold online or offline. The hope is that someone will find your website, be captivated enough to develop a real interest, and then complete a contact form to learn more. Many elements influence whether people take the time to complete an […]
Decision Points and Rules: Making Workflows Do the Right Thing
The name of nineteenth century English mathematician George Boole may not ring a bell when you’re thinking about workflows, but in fact his work on logic created a foundation for much of the digital economy of today. Boolean algebra is all about logic, starting with a basic concept of “if this, then that.” Boole went […]
Three Elements of Success and How Workflows Address All Three
A successful company has strong productivity, high efficiency, and an engaged workforce. While there are other factors involved in success, a company that is not productive, efficient, and engaged in what they’re doing isn’t destined for long term prosperity. Getting these three elements right is a matter of understanding what they mean, committing to them, […]
Should You Create Multilingual Forms and Workflows?
Workplaces and communities are becoming more diverse, and as businesses are more easily able to work internationally, customer bases are diversifying as well. It only makes sense that bilingualism or multilingualism can drive the success of a business. After all, it means that many more people understand what the business does and can feel comfortable […]
Why You Should Take the Time to Learn Workflow Reporting
If you are choosing workflow software, your primary concern is probably how easy it makes it to design and create custom workflows. No mystery there. What you may not consider, though you should, is how good the workflow software’s reporting capabilities are. You may not need reporting for every form and workflow, but having the […]